fb47's Privacy Policy —
Protecting Your Information Is Our Commitment

1. Introduction and Scope of Policy

This Privacy Policy applies to all use of services on the fb47 platform. When you visit the fb47 website, create an account, or use our gaming and betting services, you agree to the terms of this policy.

fb47 believes that protecting users' personal information is not just a legal obligation — it is an essential part of our business values. Through SSL encryption technology and strict data management policies, we ensure that your information remains secure at all times.

2. What Information We Collect

fb47 collects only the information needed to run our services properly. The details are outlined below:

2.1 Personally Identifiable Information

• Full name and date of birth (for age verification — services are provided to persons aged 21+ only)
• Email address and mobile number
• National ID card or passport details (for KYC verification)
• Residential address

2.2 Financial Information

• bKash, Nagad, or Rocket account numbers (for processing transactions)
• Bank account details (for bank transfers)
• Deposit and withdrawal history

Important: We do not store full card numbers or sensitive banking PINs.

2.3 Technical Information

• IP address and device information
• Browser type and version
• Duration of website visits and navigation patterns
• Cookie and session data

2.4 Gaming Activity Information

• Betting history and game session records
• Bonus usage and promotion redemption details
• Game preferences and usage patterns

3. Use of Collected Information

fb47 uses your information for specific and lawful purposes. We never sell your information to third parties.

3.1 Account Management and Service Delivery

Your information is used to keep your account active, process transactions, and improve service quality. Financial information is required to safely complete deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer.

3.2 Identity Verification and Fraud Prevention

As part of our fair play policy, every account is properly verified. This ensures the security of all users and prevents unauthorized access.

3.3 Customer Support

Our 24/7 live chat support team and email ([email protected]) team need access to relevant account information to help resolve your issues quickly.

3.4 Responsible Gaming Monitoring

User gaming behavior is monitored so that signs of excessive play can be identified and support can be provided in a timely manner. This is an important part of our responsible gaming policy.

3.5 Legal and Regulatory Compliance

Information is maintained to meet applicable legal obligations, resolve disputes, and enforce our terms and conditions.

4. Information Sharing and Third Parties

fb47 never sells your personal information to advertisers or any third party for commercial purposes. However, information may be shared in a limited number of circumstances:

4.1 Service Provider Partners

Necessary information may be shared with selected trusted service providers for payment processing, KYC verification, and technical infrastructure management. All such partners are bound to uphold the same privacy standards as we do.

4.2 Legal Requirements

We may be legally required to disclose information in response to a valid court order or a formal request from a government authority.

4.3 Fraud and Security Protection

In cases of serious fraud or cybersecurity threats, necessary information may be shared with relevant authorities. This step is taken in the interest of protecting all users.

5. Cookies and Tracking Technologies

fb47 uses cookies on its website to improve your browsing experience. Cookies are small text files stored in your browser.

5.1 Essential Cookies

These cookies are necessary for the basic functioning of the website — such as keeping your login session active and carrying out security checks. The website cannot function properly without them.

5.2 Functionality Cookies

These cookies remember your preferences, such as language selection and game settings. This makes each visit more convenient for you.

5.3 Analytical Cookies

Anonymous statistics are collected to understand which sections of the website are used most. This information is used to improve service quality.

5.4 Cookie Controls

You can manage cookies at any time through your browser settings. However, disabling essential cookies may prevent you from using some features of the website.

6. Data Security Measures

fb47 has put in place industry-standard technical and organizational measures to protect your information.

6.1 Encryption Technology

All data transmissions are protected by SSL (Secure Socket Layer) encryption technology. This means that all information sent between your browser and our servers remains unreadable to third parties.

6.2 Access Controls

Only authorized staff can access user information, and they are given strict security training. Every instance of data access is logged.

6.3 Regular Security Audits

The security of our systems is regularly reviewed and tested so that any potential vulnerabilities can be identified and addressed in a timely manner.

6.4 Responding to Data Breaches

In the event of a data security breach, fb47 will act promptly and notify affected users as quickly as possible. We will conduct an investigation and take the necessary steps to prevent such incidents in the future.

7. Data Retention and Deletion

fb47 stores your information only for as long as it is necessary or legally required.

7.1 Active Accounts

All relevant information is retained while your account is active. This is necessary for the proper management of your account and for maintaining your financial transaction history.

7.2 Closed Accounts

Even after an account is closed, some information may be retained for a specific period to meet legal and regulatory requirements. Once that period has passed, the information is securely deleted.

7.3 Data Deletion Requests

If you wish to request the deletion of your information, please contact us at [email protected]. Information that falls outside of legal obligations will be deleted in accordance with your request.

8. Your Rights and Choices

Every registered user of fb47 has the following rights regarding their personal information:

8.1 Right to Access Information

You can request to know what information fb47 holds about you at any time. We respond to such requests as promptly as possible.

8.2 Right to Correct Information

You have the right to request a correction if any information stored in your account is inaccurate or incomplete. In many cases, you can update your information directly from your account.

8.3 Right to Object to Processing

You can object at any time to marketing communications or non-essential processing. We will respect your preference in such cases.

8.4 Filing a Complaint

If you have any concerns or complaints about the privacy of your information, please contact us at [email protected]. Our team will take your issue seriously.

9. Protection of Minors

fb47 provides services only to those aged 21 or older. We do not knowingly collect information from minors.

An age verification process is in place during registration. If a minor's information enters our system for any reason, it will be deleted immediately upon discovery and the associated account will be closed.

10. Policy Changes and Updates

fb47 may update this Privacy Policy from time to time. Revisions may be made due to service improvements, new legal requirements, or business changes.

For any significant changes, we will notify users by email or through a clear notice on the website. If you continue to use the service after changes have been made, you will be considered to have accepted the updated policy.

The "Last Updated" date at the top of this page always indicates the most recent version. We recommend reviewing this policy regularly.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. The fb47 support team is available 24/7.